What We Collect and Why
When you open an account with us, we collect the details needed to verify your identity and process your payments — your name, contact information, and the payment method you use, whether that's Touch 'n Go eWallet, Boost, or GrabPay. We also log session activity such
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as login timestamps, device type, and pages visited, so we can keep your account secure and resolve any access issues quickly. Payment transaction records are retained as required by applicable financial regulations. We do not sell your personal data to third parties. Where we share data
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— for example, with payment processors handling your DuitNow or FPX transfers — it is strictly for completing your requested transaction. Your data is stored on servers with SSL encryption in place. Access to your personal records is restricted to authorised personnel only. This policy applies
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to all accounts where access is permitted under local law.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.